Product Related

Gemstone Questions

1. Where does your company purchase your gemstones?

Our top grade crystal stones are imported from Austria, and our AAA grade cubic zirconia stones are from Austria, USA and China.

2. How come the stone color of the products look different from the ones I purchased previously?

During the stone-creating process, the temperature, time length and pressure of the crystallization may cause slight color variations. Normally, in the process of dyeing stones, a ±0.6% margin is allowed. In addition, stone color may also look slightly different from what is seen on the website, due to a computer's resolution, screen definition, color depth, etc. A slight difference in color is expected. You must accept stone colors may vary before you place your order with us. No exchanges/refunds will be accepted for stone color variations.

3. I am worried that the stones may fall off. Do your products have this problem?

We stand behind the quality of our products, and we use the finest materials on the market. Our stones are attached using the prong setting method instead of adhesives to have stronger durability. Due to the hardness and durability of stainless steel, additional labor and workmanship is needed to set the stones in place. However, when adhesive is necessary, we use RBC epoxy adhesive. From our past experience, we have discovered that this is the best adhesive for stone fixture. The strength and transparency of the epoxy adhesive are far superior compared to other brands.

4. What are the dimensions in millimeters of your smallest stone size?

The smallest round cut cubic zirconia we produce is 1mm. For crystals, it is pp3.

Material Questions

1. What types of alloy does your company use?

We use zinc alloy and lead-tin alloy.

2. What does "925'" mean in "925 sterling silver"?

925 is the mark of quality sterling silver jewelry. The 925 means that the jewelry contains 92.5% pure silver, which is the highest percentage of fine silver possible for wearable everyday jewelry.

3. Why should I buy stainless steel (316L) products?

Stainless steel is both durable and beautiful. Stainless steel jewelry is resistant to stains, scratches and fading. Not only is it one of the strongest metals, but it also does not oxidize. In addition, stainless steel jewelry can be easily cleaned with warm water and a clean cloth, thus, forgoing purchasing expensive jewelry cleaning solutions. Those who are allergic to nickel can wear stainless steel jewelry, as it is hypoallergenic.

4. What is epoxy?

Epoxy is a tough and resistant thermosetting synthetic resin that contains epoxy groups. It is similar to enamel, and is used as surface coatings, laminates and adhesives.

Electroplating Questions

1. What is rhodium plating?

Rhodium is a precious metal from the platinum family. Rhodium electroplating is used on jewelry to provide a surface that is scratch resistant, and it enhances shine and durability.

2. What is gold ion plating or IP Gold (PVD)?

Ion plating is one of the most advanced surface finishing processes in today's jewelry industry. In traditional gold plating processes, the coating on the surface rubs off over time. However, PVD makes the gold coating more durable and wear resistant. It also creates a higher luster. With proper care, gold ion-plated jewelry will last for decades. Shop at our Gold Lust Collection and Rose Gold Lust Collection now!

3. Does your plating tarnish? How long does it last?

The lifespan of the plating depends on how the jewelry is cared for and what environment it is stored in. For example, humidity, temperature, and sweat can and will affect the lifespan of the plating. Our plating consists of real rhodium, a precious metal that at times, is more expensive than other metals. Unlike other manufacturers who use rhodium substitutes, MIAARTE Fashion Jewelry uses rhodium imported from Germany, applying a thicker coating to make it last longer.

4. Do you provide low nickel/nickel-free jewelry?

We meet all the proper regulations and certifications for all the materials used in our products. Nickel is often used in fashion jewelry as an alloy that enhances brilliance in the metal. Our jewelry is plated with silver, gold or rhodium to ensure longer wear, and that there is no direct skin contact with the nickel. Some of our products contain a certain amount of nickel. Fortunately, if the amount of nickel is under the standard percentage requirement, there should be no allergic reaction. If allergies are still a concern, we recommend considering our stainless steel (316L) products. Stainless steel is hypoallergenic and is the perfect alternative for your fashion needs.